Privacy Policy

Introduction

Arcade Palm is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following personal information when you make a purchase:

Name
Email address
Billing address
Shipping address
Payment information (via WooPayments or PayPal)

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you regarding your orders and provide customer support
Improve our website and services
Send you promotional emails (if you have opted in)

Sharing Your Information

We do not share your personal information with third parties, except as necessary to process your payments (WooPayments or PayPal) and ship your orders.

Your Rights

You have the right to access, modify, or delete your personal information. To do so, please contact us at support@arcadepalm.com.

Terms of Service

Age Restrictions

You must be at least 18 years old to make a purchase on Arcade Palm.

User-Generated Content

Any reviews or comments you post on our website must be respectful and relevant. We reserve the right to remove any content that we deem inappropriate.

Account Suspension

We reserve the right to suspend or terminate your account if you violate our terms of service or engage in fraudulent activities.

Refund Policy

30-Day Money Back Guarantee

If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund. The product must be in its original condition and packaging.

How to Request a Refund

To request a refund, please contact our customer support at support@arcadepalm.com. We will provide you with instructions on how to return the product.

Conditions

Refunds will be processed within 7-10 business days after we receive the returned product.
The customer is responsible for return shipping costs unless the product is defective.

Shipping Policy

Shipping Terms

We offer standard shipping for all orders. Once your order is processed, you will receive a confirmation email with tracking information.

Delivery Times

Delivery times vary depending on your location. Typically, orders are delivered within 10-20 business days.

International Shipping

We offer international shipping to select countries. Additional fees and customs charges may apply.

Cookie Policy

Use of Cookies

We use cookies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our website.

Types of Cookies

Essential cookies: Necessary for the website to function properly.
Analytics cookies: Help us understand how you use our website.
Marketing cookies: Used to personalize your experience and provide targeted advertisements.

Managing Cookies

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

Security Policy

Protecting Your Information

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and regular security audits.

Reporting Security Concerns

If you have any concerns about the security of your personal information, please contact us immediately at security@arcadepalm.com.

Contact Information

If you have any questions or need further assistance, please contact us at:

Email: support@arcadepalm.com