Everything you need to know about shipping your PALMCADE console.
We offer free shipping on all orders, no minimum purchase required. Your order will be processed and shipped within 1-2 business days.
7-12 business days
10-15 business days
12-18 business days
15-25 business days
* Delivery times are estimates and may vary due to customs processing, weather, or carrier delays.
We partner with trusted international shipping carriers including:
Once your order ships, you'll receive an email with a tracking number. You can use this to track your package's journey from our warehouse to your door.
You can also track your order anytime using our Order Tracking page.
For international orders, please note:
If your package arrives damaged or is lost in transit, please contact us immediately at support@arcadepalm.com with your order number and photos (if applicable).
We'll work with the carrier to resolve the issue and ensure you receive your order or a full refund.
Our support team is here to help with any shipping questions.